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Over 35 years in the business - BRAND NAMES & QUALITY ITEMS AT DIRECT PRICES - OPEN TO THE PUBLIC: (800) 820-1765 We have created a website especially for Spray Gun Enthusiasts. Search no-frills company price lists and order parts, supplies, and tools quickly and affordably. Toolparadise is one of the leading Direct Professional Tool Suppliers in the United States. OPEN TO THE PUBLIC. We hope this special website with special discounts helps you and your business. For technical help and stock checks, please call us during regular business hours (M-F 10am to 2pm PST) Customer Service on Orders Customer Service EMAIL Business Inquiries Please note: every order is reviewed against inventory before it is shipped out. You may place your order with confidence that a product is in stock and ready to be shipped to you. If there is any problem you will be contacted immediately via email. Otherwise, no news is good news. We have an extensive inventory list with access to over 120,000 tools. We apologize in advance if a part is out of stock, you will be contacted immediately via email. You then may wait for all items of your order to be fulfilled, split your order for an additional shipping charge or cancel your order. Please note: some items which are out of stock cannot be back ordered and must be canceled. A representative will contact you if there are any questions on your account. SATISFACTION GUARANTEE: ToolParadise.com guarantees your satisfaction! If after inspecting your purchase you are not totally satisfied, simply return the merchandise to us within 30 days from the date of invoice, shipping prepaid, for a full refund of your purchase price. Delivery charges are not refundable. The returned merchandise must be new, complete and in it's original packaging. We will not issue a credit or refund for any product which is returned to us that has been used, tested, or altered, or if any parts or packaging is missing. Such returns will be returned to the customer or subject to a restocking fee. To protect our customers we only deal with the most reputable companies. This helps insure quality and assures you that you are making a solid purchase. TP Distributors is a very special company. We offer your business the opportunity to purchase small quantities at wholesale prices. Due to our special offers to you, we operate at extremely low margins and therefore ask the following concessions in dealing with returns. HOW TO RETURN ITEMS TO US FOR EXCHANGE, CREDIT, OR REFUND: (1) The returned merchandise must be new, complete and in it's original packaging.
We will arrange shipment of a product exchange, or issue a credit or refund as you have requested within seven business days of receipt of your return at our address. We ask that you Email us with a tracking number after item is shipped so we may track the package as it comes into our warehouses. Same Day Shipping WOW! Delivery, not Shipping, Within Three Days! *PLEASE NOTE: This is our standard shipping policy and NOT A GUARANTEE. If time is of the essence, please contact us (or leave a message in the comment section upon checkout) for availability and estimated shipping times. For more certain shipments please use UPS next day or 2nd day air as these packages are special handled by our staff with expedience. Please note: If you order 2nd day service and do not receive your package within 2 business days from the DATE SHIPPED (not the date ordered) you are entitled to a refund of the difference between your ground shipment and 2nd day or next day air charges. We are not responsible for lost wages or damages due to lost time. We will not ship next day air under any circumstances. SHIPPING POLICY: We try our best to be accurate, rarely, adjustments will be made to your shipping charges. You will be contacted if this occurs. In addition, for certain products lines there are minimum orders. A representative will contact you if there are any questions on your account |
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